Get a Domestic Point of Contact
for Your Property in Japan
Ensure Compliance and Hassle-Free Operations with a Trusted Domestic Point of Contact.
About Domestic Point of Contact
for Expats & Foreign Property Owners
Property owners who do not reside in Japan are highly recommended to appoint a domestic point of contact, aside from a tax representative. When purchasing property in Japan, we will be your domestic point of contact in order to register your property. MailMate acts as a communication bridge between property owners and authorities, and ensures your smooth property management.
DIY 🔧
Get the basics to buy and manage your property in Japan.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
- * One-time set-up & filing fee: ¥22,000
- * Paid annually
Peace of Mind 🌱
Everything you need for peace of mind for your property in Japan, even when you are not here.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
Local point of contact and bill pay for your condo or building association.
Local point of contact for utility set-up and ongoing bill-pay.
- * One-time set-up & filing fee: ¥33,000
- * Paid annually
Fully Serviced 🏠
One-stop solution for everything you need for your property set-up and ongoing peace of mind.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
Local point of contact and bill pay for your condo or building association.
Local point of contact for utility set-up and ongoing bill-pay.
Get fiber optic internet set-up at your property (inclusive of monthly internet fees)
- * One-time set-up & filing fee: ¥55,000
- * Paid annually
DIY 🔧
Get the basics to buy and manage your property in Japan.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
- * One-time set-up & filing fee: ¥22,000
Peace of Mind 🌱
Everything you need for peace of mind for your property in Japan, even when you are not here.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
Local point of contact and bill pay for your condo or building association.
Local point of contact for utility set-up and ongoing bill-pay.
- * One-time set-up & filing fee: ¥33,000
Fully Serviced 🏠
One-stop solution for everything you need for your property set-up and ongoing peace of mind.
WHAT’S INCLUDED:
Receive and pay your property tax bills without a Japanese bank account.
Register MailMate as your Domestic Point of Contact at the time of your property purchase.
Receive your Japanese Mail digitally with English summaries & an interactive Mail Concierge.
Local point of contact and bill pay for your condo or building association.
Local point of contact for utility set-up and ongoing bill-pay.
Get fiber optic internet set-up at your property (inclusive of monthly internet fees)
- * One-time set-up & filing fee: ¥55,000
Plan Comparison
| DIY | Peace of Mind | Fully Serviced | Multi-Property | |
|---|---|---|---|---|
| Breakdown | ||||
| Tax Representative | ✓ | ✓ | ✓ | ✓ |
| Domestic Point of Contact | ✓ | ✓ | ✓ | ✓ |
| Property Management and Association Bill-pay & Local Liaison | X | ✓ | ✓ | ✓ |
| Utility Set-up, Bill-pay, & Local Liaison | X | ✓ | ✓ | ✓ |
| Fiber Optic Internet (10 Gbps) | X | X | ✓ | ✓ |
| Properties | Up to 2 | Up to 2 | Up to 2 | 3 or More |
| Home Insurance | X | Add-on | Add-on | ✓ |
| Akiya, Property Help & Support Hotline | X | Add-on | Add-on | ✓ |
| Property Visit & Check-in | X | X | Add-on | ✓ |
| One Time Set-up & Filing | ¥22,000 | ¥33,000 | ¥55,000 | Talk to Us |
| Virtual Mailbox & Mail Management | ||||
| Virtual Mailbox for Japanese Mail | ✓ | ✓ | ✓ | ✓ |
| English Mail Summaries & an Interactive Mail Concierge | ✓ | ✓ | ✓ | ✓ |
| Complementary Mail Opens * | 2 p/mo | 5 p/mo | 10 p/mo | ✓ |
| Auto-pay for bills * | ✓ | ✓ | ✓ | ✓ |
| Free Letter & Document Mail storage for 30 days * | ✓ | ✓ | ✓ | ✓ |
* Mail & Bill-pay usage rates apply, please see our usage rates table for information mail and bill-pay usage.
MailMate, Your Gateway to Japan.
See our other services for property owners in Japan
Everything you need to connect to local utilities including set-up, contracting, and bill-pay support.
Fiber Optic internet hook-up and contract with local internet provider (no Japanese bank account required).
Get your Japanese mail from anywhere in the world online with English Summaries.
Pay bills through MailMate that would require you to go to a local convenience store.
Comprehensive tax representation for foreign property owners in Japan.
Expertise in Japanese tax laws and regulations to ensure compliance.
Frequently Asked Questions
A domestic point of contact is a designated individual or service in Japan who acts as a representative to handle communications with local authorities, service providers, or other entities on your behalf.
Although it is not mandatory in general, some municipalities may require one to have a domestic point of contact for handling notifications related to utilities or other local administrative matters. It is mandatory to submit a document stating whether you have a domestic point of contact or not when registering the property.
A domestic point of contact is essential for non-residents to comply with local regulations, receive important notices, manage property-related matters, and ensure smooth communication with Japanese authorities or service providers. This helps avoid delays and ensures seamless handling of administrative or property issues while you're abroad.
A tax representative specifically handles tax-related matters, such as filing tax returns and complying with Japanese tax laws. Meanwhile, a domestic contact person acts as a point of contact in Japan for administrative or legal correspondence.
Yes, MailMate can serve as both a domestic contact person and a tax representative. They can manage property registration correspondence and general administrative needs as well as assist with tax filings and compliance for foreign individuals and businesses.
MailMate provides reliable domestic point-of-contact services, ensuring that all your property-related communications, notifications, and administrative needs are handled promptly and professionally.
Get a Domestic Point of Contact for Your Property in Japan
Ensure Compliance and Hassle-Free Operations with a Trusted Domestic Point of Contact.
A Flight Attendant Achieved His Dream to Own a Home in Japan with MailMate
MailMate’s comprehensive list of services really impressed me. They are the perfect company to work with for managing properties in Japan from overseas. I was genuinely impressed and have absolutely loved the experience so far.”
Learn how Javier Batista Santiago, a flight attendant from the United States, successfully became a property owner in Japan with MailMate’s comprehensive property management services.
Join MailMate today and get
a domestic point of contact for your property
